Chicago 2026 Luxury Prom Car Rentals and Chauffeur Services

• Chicago Location is at 1339 S Wood St, Chicago, IL.

• Prices includes all taxes and fees.

• Crossing outside of Illinois may incur additional expenses.

On occasion, past clients have been less than respectful with these luxury vehicles, denting the hood of the car while standing on it, applying purple lipstick in a moving car with white Cafeskin leather seating and staining it, and spraying the interior of a vehicle with champagne. We've seen it all.

While we fully expect you'll have a smooth reservation, our investors have insisted on this precaution.

It's always the goal of your Concierge to return the security deposit to you in full after your reservations. 96% of all security deposits are fully refunded, and we will only capture some or all of the security deposit if there is damage done or you approve additional services.

Logically speaking, DS Luxury will put a "hold" on your line of credit. This is the same process that hotels and gas stations use. The funds are not withdrawn from your account during the hold but are only reserved.

Read about Security Deposits →

5-7 days before your reservation, DS Luxury will contact you to process the security deposit.

The security deposit must be placed before the driver departs from a DS Luxury location.

If you do not process the security deposit in a timely manner after you are contacted, you may not receive the vehicle you have requested, or in some cases, you may be eligible for a non-refundable cancellation.

We fully expect you had a powerful and memorable prom. Assuming there are no additional changes, your security deposit will be released within 3 business days of your reservation.

Additional charges would be incurred if there was damage to the vehicle, additional services you requested, time overages, or other fees.

For your convenience, the security deposit is a "hold" on your "line of credit" in most cases. This means that DS Luxury did not take the funds out of your account and simply requested a hold be placed on them.

In some rare circumstances, your bank may not process the release of the hold instantly.

You can read more about this process here.

Full payment for the services is due at the point of reservation.

This is to ensure that the vehicle and driver are reserved for your use.

If you do not make the payment at the time of your reservation, you do not have a confirmed reservation.

You deserve a customized service for your prom. Generic options just won't do.

Please note that because our services are customized to fit your specific needs in terms of time, vehicle, and driver, we are unable to offer refunds.

To learn more about our refund policy, click here.

Life can be unpredictable, which is why our concierges do their utmost to work around your schedule while balancing the needs of our members and clients.

That's why DS Luxury does not charge any additional fee for changes or cancellations. However, any changes you make may affect the availability of your services. Speak with your concierge to ensure that any changes are made smoothly.

DS Luxury is here to provide you with an unforgettable prom experience.

As we have other clients, we can wait for up to 5 minutes after your scheduled departure time. If you are not in the vehicle at that time, the driver may be forced to leave without you.

If you are not at the pick up location at the time you reserved it and 5 minutes have elapsed, this will be considered a non-refundable cancellation.

Our porters and concierges are dedicated to working around your schedule as much as possible and will use every degree of flexibility that we have. Unfortunately, time is limited and we may be forced to serve other clients.

Prom is a moment of delight, a coming of age ceremony in our culture, and we want to enable your vision as much as possible.

Until your reservation is paid in full, you do not have a confirmed reservation. We may put a soft hold on a vehicle for you as a courtesy, but you are not entitled to that until your reservation is paid in full.

Additionally, if you do not pay your security deposit in a timely manner when we reach out 5-7 days before the reservation, this may also result in a vehicle change.

Lastly, these are highly complicated moving pieces of art, meaning that they sometimes break or need maintenance. DS Luxury prioritizes your safety, so the vehicle may become unavailable due to maintenance-related issues.

Our team will do our utmost to ensure your 2023 prom is as smooth as possible.

For this promotion, only the DS Luxury private driver will be operating the vehicle. This includes driving it around the parking lot, taking a spin around the block, or rolling down the driveway. While we know this can be frustrating, it's a liability issue and our legal team is strict on the topic.

If you would like to drive the vehicle, speak with your concierge about a rental.

This is an experience worth remembering, and we're fully supportive of taking photos with the vehicles.

You may have your photographer take photos either at the departing or arriving location. Be mindful of the time, as prom specials have only 20 minutes for photos.

Time: Feeling rushed is off the agenda; relax and enjoy the exciting experiences. You may be able to secure additional time for photography depending on the availability of private drivers and your vehicle.

Speak to your concierge regarding availability and cost. The sooner you have this conversation, the more likely we'll be able to make this happen for you.

Locations: With the 2023 Prom Promotion, you are not able to secure additional locations to capture media and are limited to either the pick-up or drop-off location.

This is due to liability and insurance limitations and is not within the purview of your Concierge to change.

If you would like to capture photos at a secondary location, we would be glad to accommodate you with hourly private driver services or simply rent the vehicle for yourself for unlimited media opportunities. Subject to availability..

For the 2023 prom promotion, you have access to a vehicle and a driver for a service, not for a specific amount of time.

This means that you'll have 20 minutes for photos and the drive time to bring you to (and possibly from) the event.

If you're interested in ensuring that you have the vehicle for a specific amount of time, please speak to your concierge about an hourly private driver service.

Yes. While our software system may automatically send you a contract based on some reservation details, your real contract including the correct times will be sent to you via DocuSign.

For your prom reservation, the contract you will be using is the one sent through DocuSign. Please disregard any contracts that are automatically generated and do not come through DocuSign, as they are not relevant to the prom promotions.

As always, your Concierge is here to answer your questions.

Clarity and a smooth experience are good expectations when working with DS Luxury. To make these happen, good communication is key, and that is one reason why we have a contract to ensure there is a "meeting of the minds" in our interactions.

While the contract should be signed using Docusign, your payment is considered an "implied in fact" agreement to the terms of the contract.

This means that you are bound by the terms of the contract once you have made payment, even if you haven't signed the contract yet.

As always, speak with your concierge if you have any questions.